Privacy policy

Last Updated: June 10, 2026

1. Introduction

Ventuslife.com ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website ventuslife.com (the "Site") or make a purchase. Please read this policy carefully.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Site.

2. Information We Collect

2.1 Information You Provide Directly

When you interact with our Site, we may collect the following personal information:

Contact Information: Name, email address, phone number, and shipping/billing address
Order Information: Products purchased, order value, payment method
Account Information: Username, password, order history
Communication Information: Messages sent via email, contact forms, or customer support
Review & Feedback: Product reviews, survey responses, and testimonials

2.2 Information Collected Automatically

When you browse our Site, we automatically collect:

Device Information: IP address, browser type, operating system, device type
Usage Information: Pages visited, time spent on pages, click patterns, referring URL
Cookies and Similar Technologies: See Section 9 (Cookies) for details

2.3 Information from Third Parties

We may receive information from:

Payment Processors: Shopify Payments, PayPal, or other gateways
Shipping Partners: Delivery confirmation and tracking updates
Analytics Providers: Google Analytics, Meta Pixel

3. How We Use Your Information

We use the collected information for the following purposes:

Purpose	Legal Basis
Process and fulfill orders	Contract performance
Communicate about orders, shipping, and returns	Contract performance
Provide customer support	Legitimate interest
Send marketing communications (with consent)	Consent
Improve and optimize our Site	Legitimate interest
Detect and prevent fraud	Legal obligation / Legitimate interest
Comply with legal obligations	Legal obligation
Analyze shopping behavior and trends	Legitimate interest

4. How We Share Your Information

We do not sell, trade, or rent your personal information. We only share your data as necessary:

4.1 Service Providers

Shopify Inc. — Our e-commerce platform. Shopify processes orders, payments, and analytics on our behalf. Read Shopify's Privacy Policy.
Payment Processors — To complete transactions securely.
Shipping Carriers — To deliver your orders and provide tracking.
Email Marketing Services — To send newsletters and promotional emails (with your consent).
Analytics Services — Google Analytics, to understand site usage.

4.2 Legal Compliance

We may disclose information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety.

4.3 Business Transfers

If Ventuslife.com is involved in a merger, acquisition, or sale, your information may be transferred. You will be notified in advance.

5. International Data Transfers

Our Site is operated from the Republic of Korea. Your information may be transferred to and processed in countries outside your country of residence, including servers in the United States, Canada, and the European Union.

When transferring data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or reliance on adequacy decisions. For EU/EEA residents, Shopify is certified under the EU-U.S. Data Privacy Framework.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Order Information: Retained for at least 7 years for tax and accounting purposes.
Account Information: Retained until you request account deletion.
Marketing Consent: Retained until you withdraw consent.
Website Analytics: Retained for up to 26 months.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

7.1 For Residents of the European Economic Area (EEA) — GDPR

Right to Access — Request a copy of your personal data.
Right to Rectification — Correct inaccurate or incomplete data.
Right to Erasure — Request deletion of your data ("Right to be Forgotten").
Right to Restrict Processing — Limit how we process your data.
Right to Data Portability — Receive your data in a structured format.
Right to Object — Object to processing based on legitimate interests.
Right to Withdraw Consent — Withdraw consent at any time.

To exercise these rights, email privacy@ventuslife.com.

7.2 For California Residents — CCPA/CPRA

Right to Know — Request disclosure of categories and specific pieces of personal information collected.
Right to Delete — Request deletion of your personal information.
Right to Opt-Out — We do not sell personal information.
Right to Non-Discrimination — You will not be discriminated against for exercising your rights.

To exercise these rights, email privacy@ventuslife.com. We will verify your identity before processing your request.

7.3 For Residents of Other Jurisdictions

We respect all applicable data protection laws. If your jurisdiction provides additional rights, please contact us.

8. Security

We implement appropriate technical and organizational measures to protect your personal information, including:

SSL encryption for data transmission
Secure payment processing (PCI-DSS compliant)
Access controls and authentication
Regular security monitoring

However, no method of electronic storage or transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience.

9.1 Types of Cookies We Use

Cookie Type	Purpose
Strictly Necessary	Enable core functionality (cart, checkout, account login)
Performance & Analytics	Understand site usage and improve performance
Functional	Remember preferences (language, currency)
Advertising & Marketing	Deliver relevant ads and measure campaign effectiveness

9.2 Managing Cookies

You can control and delete cookies through your browser settings. Disabling certain cookies may affect the functionality of our Site.

For more details, refer to our Cookie Notice (displayed upon first visit).

10. Marketing Communications

With your consent, we may send you:

Newsletters and product updates
Special offers and promotions
Abandoned cart reminders

You can unsubscribe at any time by:

Clicking the "Unsubscribe" link in any marketing email
Emailing privacy@ventuslife.com

Opting out of marketing does not affect transactional emails (order confirmations, shipping updates, etc.).

11. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly. If you believe a child has provided us with information, please contact us at privacy@ventuslife.com.

12. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal. Currently, our Site does not respond to DNT signals due to the lack of a uniform industry standard. However, you can manage tracking preferences through cookie settings and browser controls.

13. Third-Party Links

Our Site may contain links to third-party websites, plugins, or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date. Material changes will be communicated via email or a prominent notice on our Site.

We encourage you to review this policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Ventuslife.com — Data Protection Officer

Email: privacy@ventuslife.com
Mailing Address: Seoul Forest Signature Tower, 685-696, Seongsu-dong 1-ga, Seongdong-gu, Seoul, 04780, Republic of Korea
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (KST)

Supervisory Authority: If you reside in the EEA and believe we have not adequately resolved your concern, you have the right to lodge a complaint with your local Data Protection Authority (DPA).